Refund & Return Policy

At www.thebagbrokerofiicial.com, customer satisfaction is our priority. Please review our policy carefully before making a purchase.
1. No Cash Refunds
We do not offer cash refunds. All sales are final unless the product is defective or incorrect.
2. No Returns for Wrong Size
* Please measure your size carefully before ordering. We do not offer exchanges or returns for incorrect sizing, as each product is ordered personally for you.
* If you are unsure about sizing, please refer to our size guide or contact customer service before purchasing.
3. Returns & Exchanges (Defective or Incorrect Items Only)
* Customers are responsible for return shipping costs unless the return is due to our error.
4. Non-Returnable Items
The following items cannot be returned or exchanged:
* Sale or discounted items
* Customized or personalized products
* Items damaged due to misuse or normal wear and tear
* Items purchased in the wrong size
5. Order Cancellations
Once an order is processed, it cannot be canceled or modified.
6. Shipping Issues
* We are not responsible for lost, stolen, or delayed packages once shipped.
* Please ensure your shipping address is correct. We do not offer refunds for orders sent to an incorrect address provided by the customer.
7. Contact Us
If you have any issues with your order, please contact our customer service team at info@thebagbrokerofiicial.com within the specified timeframe.

This ensures customers know they must check their sizing carefully before ordering.